Using Indeemo's Anonymized Emails for respondents

For sensitive projects, anonymized @indeemo.email addresses can be used instead of respondents’ real emails.

This negates the need to add your respondents real emails to your Indeemo Dashboard/ project. 

(We recommend using Indeemo provided anonymous emails to ensure they are unique - and password resets can be applied where necessary).

Learn more here: Indeemo Anonymous emails: Click here

Please see below a sample invite email that Recruiters/ Moderators should send to Respondents with instructions the Respondents need to register with Indeemo using their assigned Anonymous Email and then download the app.

Before adding anonymous emails and inviting your Respondents to register using them, please ensure that you adhere to the following:

Using Indeemo- provided Anonymous email addresses

Step 1: Request Anonymous email addresses

1. Contact support@indeemo.com for your list of anonymized email addresses.
2. You/ your Recruitment partner will assign one of these to each of your respondents.

Step 2: Add the @indeemo.email emails to your Project

1. Go to the Respondents view and filter to your project.

2. Locate the relevant target group and click Add Respondents.
3. Enter the anonymized email addresses:
   • Type or paste them into the input field.
   • Ensure each email address is on a separate line.
4. Click Add to save the emails to the target group.
   • No automatic invitations will be sent.
   • Respondents will appear with the Not Registered status.

Top Tip:

You can use the Alias feature to add respondent codes/ identifiers so you can keep track of who you have assigned each anonymous email to.

Step 3: Invite Respondents to Register for Indeemo using their assigned email address

Indeemo does not automatically invite your Respondents.

Use the provided email template below:

• Copy to your own email client and personalize it for each respondent.
• Include their unique assigned @indeemo.email address.
• Send to your respondents when you are ready. (We recommend inviting respondents 1-2 days before fieldwork begins!)

Please copy/ paste the text below, edit as required and email the Respondents (from your own/ the Recruiters e-mail) once you are ready to invite them to the fieldwork phase.

If you have any questions, please email us as support@indeemo.com.

Hi _________,

Thanks for agreeing to take part in our research project. We’re looking forward to working with you.

As part of this project, you will need to use an app called Indeemo.

For privacy and confidentiality reasons, instead of using your actual email address, we have created an anonymous @indeemo.email email address for you to use when you register with Indeemo. This will ensure that any data you share will be kept confidential and anonymous.

For this project, please use this email to register with indeemo: __________@indeemo.email

To register for and download Indeemo, please follow these 4 steps:

1. Tap on the link below and Register with Indeemo using the above @indeemo.email email address.
In order for us to link you to your research project, it is essential that you register with the exact email above.
Feel free to use a first and last name that are different from your actual name.
Choose a password that has a minimum of 8 characters.

2. Once registered, you will be prompted to download the Indeemo app.

3. Log into the app using the above email address and your chosen password.

4. As you are using an anonymous email, it is essential that you enable push notifications in the Indeemo app so that we can interact with you using comments and push notifications.

Tap on this link using your smartphone to register with Indeemo: https://register.indeemo.com 

You will find tips on registering with and using Indeemo at this link: https://resources.indeemo.com/help-mobile

PS: please note Indeemo will only work with iOS 16 and above (with iPhone X and above), or an Android Smartphone running Android 12 and above. For tips on how you can check your Operating System version please tap here: http://indeemo.com/check-os 

If you need any help with the tasks, please contact xxx@xxx.com (moderator email).

For any technical issues contact support@indeemo.com.

Thanks,

____________.